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I think I'm a fairly good judge of the characters that I meet (not that it's my place to judge anyone), but I'm usually fairly good at sussing out whether someone will do what they say or commit to or whether they are taking the piss, I would even say that I can see through a fuckwit in a matter of seconds.
Today I went to a Technology Briefing at IBM Hursley Laboratories for my customer & met the Director of the Labs - Graham Spittle (biog) . I have been in meetings with him before, but never sat with him & chatted over customer stuff face-to-face.
Today I was impressed, very impressed. It made me understand that IBM really is a league apart from any other business and re-kindled my enthusiasm for working for them.